We use the information you submit to respond to your REMAX opportunity inquiry, route it to the appropriate market or independently owned office, protect the service and keep an auditable record of communications. We do not sell personal information.
1. Who we are and scope
This policy applies to the Join REMAX Caribbean & Central America recruitment website and the forms, emails and related services provided through it. REMAX Caribbean & Central America coordinates regional inquiries. Individual REMAX offices are independently owned and operated and may be separate organizations responsible for information they receive and process.
2. Information we collect
- Inquiry details: name, email, country, city or area, telephone or WhatsApp number, opportunity of interest and comments you choose to provide.
- Routing and preference details: selected language, local REMAX owner or market context and your cookie choices.
- Technical and security data: IP address, request time, browser/device information, requested pages, diagnostic events and security or abuse indicators.
- Communication and audit data: messages sent to or about you, recipients, delivery status and the complete HTML content of lead-notification and confirmation emails.
3. Why we use information
- To respond to your request and connect you with the relevant regional leader, broker/owner or independently owned office.
- To provide information about agent, broker/owner and franchise opportunities and follow up on your inquiry.
- To operate, troubleshoot, secure and improve the website, prevent spam and abuse and maintain business records.
- To meet applicable legal, regulatory, accounting and dispute-resolution obligations.
Depending on the country and activity, processing may be based on your consent, steps taken at your request, legitimate operational interests or a legal obligation. Where consent is required, you may withdraw it for future processing.
4. Who receives information
We disclose information only as reasonably necessary to:
- REMAX Caribbean & Central America personnel, regional leaders and the relevant independently owned office or broker/owner.
- Service providers supporting hosting, database operations, security, diagnostics and email delivery, including Microsoft/Azure/Application Insights and SendGrid.
- Advisers, authorities or counterparties when required by law, to protect rights and safety, resolve disputes or support a legitimate organizational transaction.
We do not sell personal information collected through this recruitment form.
5. International processing
Because this is a regional website and its providers operate internationally, information may be processed outside your country. We expect recipients and providers to use appropriate contractual, organizational and technical safeguards as required by applicable law.
6. Retention
There is no single automatic deletion period for every record in the current system. Retention is determined by the inquiry lifecycle, recruitment follow-up, audit and legal requirements, security needs and the responsible market or office. Records should be deleted or anonymized when they are no longer reasonably necessary for those purposes. You may request information about, or deletion of, your record subject to applicable exceptions.
7. Your rights and choices
Depending on applicable law, you may have rights to be informed, access, correct, update or delete information, restrict or object to processing, withdraw consent, receive a portable copy and complain to a data protection authority. We may verify your identity and authority before acting on a request.
info@remax-cca.com — use the subject “Privacy Request” and identify the country and office connected with your inquiry.
8. Cookies and similar technologies
See our Cookie Policy for the technologies used by the site and how to manage your preferences.
9. Security
We use administrative and technical controls intended to reduce unauthorized access, misuse and loss, including encrypted transport, request validation, access controls, abuse filtering and diagnostic monitoring. No internet or storage system can be guaranteed completely secure.
10. Children
This recruitment service is intended for adults who can pursue a professional or franchise opportunity. We do not knowingly request personal information from children. If you believe a child submitted information, contact us so it can be reviewed and removed where appropriate.
11. Updates and contact
We may update this policy when services, providers or legal requirements change. The date above identifies the current version. Questions and privacy requests may be sent to info@remax-cca.com. Applicable local law may provide additional rights or requirements.
Contact REMAX Caribbean & Central America at info@remax-cca.com.